PRIVACY POLICY

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

We collect information you voluntarily provide to us, including when you:

• Complete a contact or intake form (e.g., name, email address, phone number, and description of your legal matter);
• Request a consultation or schedule an appointment;
• Subscribe to our blog, newsletter, or email communications;
• Interact with our chatbot or AI-assisted communication tools;
• Send us a message or communicate with us through the Website.

1.2 Information Collected Automatically

When you visit our Website, we and our third-party service providers may automatically collect certain technical and usage information, including:

• IP address and approximate geolocation;
• Browser type, version, and language settings;
• Device type and operating system;
• Pages viewed, links clicked, and navigation paths;
• Referring URLs and exit pages;
• Time, date, and duration of your visit;
• Cookies and similar tracking technologies (see Section 5 below).

1.3 Chatbot and AI Interaction Data

When you use our chatbot or any AI-assisted communication feature, we may collect and store the content of your conversation, your IP address, timestamps, and any contact information you voluntarily provide. These interactions are reviewed for quality assurance and to improve our services.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To respond to your inquiries, requests, and form submissions;
• To evaluate potential legal representation and conduct conflict-of-interest checks;
• To schedule and manage consultations and appointments;
• To send administrative communications, including updates to our policies;
• To send marketing and promotional communications, subject to your opt-out rights;
• To operate, maintain, and improve the Website and its features;
• To analyze usage patterns and user behavior to enhance user experience;
• To comply with our legal and ethical obligations under applicable law and the Georgia Rules of Professional Conduct;
• To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity;
• To protect the rights, property, and safety of the Firm, our clients, and the public.

3. LEGAL BASIS FOR PROCESSING

To the extent required by applicable law, we process your personal information based on: (a) your express or implied consent; (b) our legitimate business interests in operating and improving our Website and legal services; (c) compliance with legal and professional obligations; and (d) pre-contractual steps or performance of an agreement at your request.

4. HOW WE SHARE YOUR INFORMATION

4.1 We Do Not Sell Your Information

The Golden Law Firm, LLC does not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Trusted Service Providers

We may share your information with vetted third-party vendors who assist us in operating our Website and business, including:

• Website hosting and infrastructure providers;
• Email service providers and marketing automation platforms;
• Analytics providers (e.g., Google Analytics);
• Chatbot and AI tool vendors;
• Scheduling, intake, and CRM platforms;
• Payment processors (where applicable).

These providers are contractually obligated to protect your information and may only use it as directed by us and consistent with this Privacy Policy.

4.3 Legal Compliance and Protection

We may disclose your information when required by law, court order, subpoena, or legal process; or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of the Firm, our clients, or the public.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our Website of any such change and any choices you may have regarding your information.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 What We Use

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity on our Website. These technologies help us:

• Maintain your session and remember your preferences;
• Analyze Website traffic and usage patterns;
• Measure the effectiveness of our content and campaigns;
• Deliver relevant content to returning visitors.

5.2 Your Cookie Choices

You may control cookie settings through your browser. Most browsers allow you to block or delete cookies; however, doing so may affect certain Website functionality. Where required by applicable law, we honor opt-out signals, including Global Privacy Control (GPC) signals. For more detail, see our Cookie Policy.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and professional obligations (including record retention requirements under the Georgia Rules of Professional Conduct), resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we will securely delete or anonymize it.

7. DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption, access controls, secure server environments, and regular security assessments.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that requires notification under applicable federal or Georgia state law, we will notify affected individuals as required.

8. YOUR RIGHTS AND CHOICES

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you;
• Correction: Request that we correct inaccurate or incomplete information;
• Deletion: Request that we delete your personal information, subject to our legal retention obligations;
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly;
• Data Portability: Request your personal information in a portable, machine-readable format where technically feasible;
• Withdraw Consent: Where our processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the information in Section 14. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your privacy rights.

9. GEORGIA PRIVACY CONSIDERATIONS

The Golden Law Firm, LLC is headquartered in Atlanta, Georgia, and we operate in compliance with applicable Georgia privacy laws and the Georgia Rules of Professional Conduct governing Attorney-client confidentiality. We actively monitor evolving state and federal privacy legislation and update our practices accordingly.

Georgia residents may submit requests regarding our data practices by contacting us directly using the information provided in Section 14 below.

10. CHILDREN'S PRIVACY

This Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a child under 18, we will promptly take steps to delete that information. If you believe a minor has provided us with personal information, please contact us immediately.

11. THIRD-PARTY LINKS AND INTEGRATIONS

Our Website may contain links to third-party websites and may integrate third-party tools such as social media platforms, review services, or scheduling applications. This Privacy Policy does not govern the practices of those third parties. We encourage you to review the privacy policies of any third-party platforms before providing your personal information.

12. EMAIL COMMUNICATIONS AND MARKETING OPT-OUT

If you subscribe to our newsletter, blog updates, or other communications, we will send you those communications using the contact information you provide. You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us directly. Please note that even after opting out of marketing emails, we may continue to send transactional or administrative communications related to your inquiries.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will post the revised policy on this page with an updated effective date. We encourage you to review this Policy periodically. Your continued use of the Website following any changes constitutes your acceptance of the updated Privacy Policy.

14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We take all privacy inquiries seriously and will respond as promptly as possible and within the time required by applicable law.

This Privacy Policy was drafted in accordance with 2026 best practices and applicable federal and Georgia state law.